The Cleverest Little Feature - Copy & Paste (with a surprise)
I was just reading an article on Business Insider's website, and wanted to share an excerpt with a friend. Eschewing the share-tools, I did what was most natural, selected text on the page, hit 'copy' and pasted it into an email.
Something really special happened when I hit paste (quoted as follows):
Why? Because as Lee explains, the “check-in” is going to be a commodity in a matter of months — everyone will have a “check-in” feature, ranging from the likes of Foursquare to Facebook and Google. It’s what happens after the check-in that is going to be valuable, Lee says, and he and Booyah plan to use location data specifically to make games.
In the beginning, if you’re not unfairly compensated - if you’re not giving more than you’re receiving - your business will die.
There are too many lessons to learn from your initial customers that, if you don’t overly-support them, if you don’t spend an extra few minutes on each support call getting a little more information, if you don’t spend extra time communicating your gratitude for working together, if you don’t spend extra time behind the scenes helping them out….you’re losing, forever, the most valuable information your business could receive.
In the beginning, some of your largest - if not, *the* largest - expenses should be the time cost of customer support.
Did a little late night finger-animating using DoInk’s Vector Animator on the iPad. Who knew the iPad was a serious content creation platform, capable of spitting out h264 & flash swf files? (oh, the irony)